简要：Dr. Pamela Cox observed the mansions of Victorian era ruling elites - large rural estates that relied on a hardworking army of employees working under the stairs. The Victorian era created a new ideal of slavery - loyal and selfless servants were replaced by standardized uniforms, hairstyles, and even generic names indicating their positions. In the well preserved room of Eldig in North Wales, portraits of loyal butler Mrs. Webster and other servants suggest an intimate relationship between the family and the servants, but the reality for most people is completely different. In other mansions, hidden passages separate servants from their families. Anonymity, invisibility, and isolation are key parts of their arduous work, and even the strict servant hierarchy is preserved
